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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All APTACA products

The group "New Technologies" offers for review the products of the plant APTACA: test tubes, stoppers, separator tubes, somer pipettes, micro-tubes, cryoprobes, products for PCR, cell culture, microbiology, hematology, sterilization control, tips, slide plates, containers, sample transportation systems, laboratory containers, filter paper
  • Test tubes and corks APTACA
    Test tubes and corks
    50xx, 15xx, 10xx, etc.
  • Blood collection tubes APTACA
    Blood collection tubes
    25xx, 27xx, 21xx, etc.
  • Test tubes with a serum separator APTACA
    Test tubes with a serum separator
    37xx, 26xx, 59xx, etc.
  • Someric pipettes and tubes of ESR APTACA
    Someric pipettes and tubes of ESR
    10110/75, 10110, etc.
  • Microprobes and cryoprobes APTACA
    Microprobes and cryoprobes
    10xx, 13xx, 40xx, etc.
  • PCR products APTACA
    PCR products
    12xx, 16xx, 17xx, etc.
  • Cell culture products APTACA
    Cell culture products
    20035, 20075, 20225, etc.
  • Microbiological products APTACA
    Microbiological products
    45xx, 43xx, 44xx, etc.
  • Products for hematology APTACA
    Products for hematology
    5096U/SG/V/P/C, etc.
  • Tips and pipettes APTACA
    Tips and pipettes
    19xx, 14xx, 44xx, etc.
  • Instrument products APTACA
    Instrument products
    Hitachixx, SOVASHXX, etc.
  • Slide tablets of urinary sediment APTACA
    Slide tablets of urinary sediment
    15101, 15102, 15103, etc.
  • Containers for analysis APTACA
    Containers for analysis
    51xx, 50xx, 31xx, etc.
  • Waste containers APTACA
    Waste containers
    81xx, 80xx, 70xx, etc.
  • Products for sterilization control APTACA
    Products for sterilization control
    53xx, 16xx, 10xx, etc.
  • Sample transportation systems APTACA
    Sample transportation systems
    STXxx, 13xx, 67xx, etc.
  • Various products APTACA
    Various products
    56xx, 55xx, 54xx, etc.
  • Sterile graduated containers APTACA
    Sterile graduated containers
    3039/SG, 3120/SG, etc.
  • Laboratory supplies APTACA
    Laboratory supplies
    10xx, 95xx, 12xx, etc.
  • Laboratory containers APTACA
    Laboratory containers
    11xx, 14xx, etc.
  • Products for microscopy and microbiology APTACA
    Products for microscopy and microbiology
    56xx, 14xx, 10xx, etc.
  • Products for pathological anatomy APTACA
    Products for pathological anatomy
    14xx and others .
  • Capacity for hospitals APTACA
    Capacity for hospitals
    12xx and others .
  • Filter paper APTACA
    Filter paper
    161xx, 164xx, 165xx, etc.
  • Laboratory Accessories APTACA
    Laboratory Accessories
    63xx, 60xx, 104xx, etc.

NEW TECHNOLOGIES GROUP

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